April 13, 2024

A common theme in science fiction is “Machines Take Over the World.” But in reality, tech is only as good as the individuals who oversee, develop, and implement it. Technology is being used by people, for humans, in amazing ways across all sectors and industries. Examples include big data, artificial intelligence, and digital platforms.

Big data and AI are transforming healthcare. By analyzing vast amounts of healthcare data, doctors can identify the most effective treatments for their patients. Major tech companies, including Apple, Google, and Amazon, are partnering with healthcare systems to provide better solutions at lower costs.

Does It Require Humans In Healthcare?

Doctors can monitor patients remotely, through the internet of medical things (IoMT). A network of internet-connected medical devices, IoMT creates efficiencies for healthcare providers and better coverage, with fewer risks, for their patients. The use of these devices is expanding so rapidly that Deloitte recently estimated the market for IoMT devices will surpass $158 billion in the next two years. Technology fulfills its promise best when used to connect people, especially the most vulnerable populations.

Edtech requires connectivity. Academia is both a developer and early adopter of technologies like virtual reality and distance learning. Digitization of classrooms provides data to create effective curriculums and personalized learning plans. Teachers focus on effective teaching methods. A 2018/19 report states 94% of educators believe tech boosts engagement, 60% of school leaders see it as crucial.

In the retail industry, robotics and automation are enabling faster production, distribution and fulfillment. But news of these advancements often leads to fears of job loss. According to McKinsey, while a lot of tasks can be automated, entire jobs in retail industry are not likely to disappear anytime soon. They estimate that current technology can only fully automate about 5% of all retail industry jobs. Instead, the shift to automation is providing workers with new and better roles, such as analyzing supply chain data and managing inventory. Roles will change, but jobs are likely to increase as new technologies come online.

Tech Requires Humans in Public Sector

Smart cities, through public-private partnerships, are using tech to improve daily life globally. They manage traffic, utilities, and map out future development with smart analytics.

The common theme running through all of these stories is that across industries and sectors, the current digital transformation encompasses both technology and human capability. Far from replacing human beings — and light years away from taking control — technology is becoming a ubiquitous partner to humans, allowing us to create an unprecedented future.

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